Online Counselling • Alberta Province Wide

Online Counselling for Alberta Residents — Professional, Secure & From the Comfort of Pretty Much Anywhere

Benchmark Counselling offers secure video therapy for Albertans wherever you are in the province. Same registered counsellors, same evidence-based care — no commute required.

Available across Alberta — Edmonton · Calgary · Red Deer · Lethbridge · Grande Prairie · Fort McMurray · and everywhere in between

Secure & encrypted video platform

Registered Alberta counsellors

Book online 24/7

Extended health receipts provided

WHY ONLINE COUNSELLING

Quality Therapy That Fits Your Alberta Life

Alberta is a big province. Whether you're in Edmonton's river valley or a rural community hours from the nearest city, access to quality mental health support shouldn't depend on where you live or how much time you have to travel.

Online counselling at Benchmark removes those barriers. You connect with a registered counsellor over a secure, easy-to-use video platform — from your home, office, car, or wherever you have a private space and an internet connection.

Research consistently shows that online therapy is as effective as in-person therapy for the vast majority of mental health concerns. The therapeutic relationship, the evidence-based techniques, and the quality of care are identical — the only difference is that you don't have to fight Edmonton traffic to get there.

We serve clients across Alberta, and as registered Canadian counsellors, we can also work with clients in other provinces upon request.

ONLINE COUNSELLING IS GREAT IF..

  • You live outside Edmonton — access to mental health and counselling support in smaller Alberta communities is genuinely limited. Online therapy removes that barrier entirely.

  • Your schedule doesn’t allow for travel — commuting to an appointment mid-day, or across the city at 5pm, isn’t realistic for everyone. Online sessions eliminate that.

  • You have young children at home — attending from your own space during nap time or while a partner is home is far easier than organizing childcare around an in-person appointment.

  • You’re managing a physical health condition or injury — getting to a clinic isn’t always possible. Online therapy brings support directly to you.

  • You find it easier to open up at home — many clients report that they feel more relaxed and can go deeper in sessions when they’re in a familiar, comfortable environment.

  • You’re going through a difficult period and just need to start — removing every logistical barrier makes it easier to take that first step when motivation is hardest to find.

  • You travel frequently for work — virtual sessions mean your therapy doesn’t stop when you’re away.

  • You’d prefer privacy — attending therapy from home means no waiting room, no running into anyone you know, no navigating a building.

GETTING STARTED

How Online Counselling Works at Benchmark

Starting online therapy with Benchmark Counselling is simple. Here's what to expect from your first click to your first session.

1

Book Online

Use our online booking portal (available 24/7 through Jane App) to choose your preferred counsellor, service type, and time slot.
Email confirmation will be sent at booking

2

Get Your Link

You'll receive a secure video session link by email 30 minutes ahead of your appointment. No app download is required — it runs in your browser.

(An App is available)

3

Find Your Space

Choose a private, comfortable spot — your bedroom, a parked car, a quiet office. All you need is a device with a camera and a stable internet connection.

4

Connect & Begin

Click the link at your appointment time and you're in. Your counsellor will be there to welcome you and begin building your therapeutic relationship.

5

Receive Your Receipt

After each session you'll receive an official receipt by email to submit to your extended health benefits provider.

Let’s Work Together